An elderly woman who has encountered a string of problems with mobility scooters has been offered a fourth model.
Mrs Christina Rashleigh, 75, from Liskeard, contacted the Cornish Times after she had been told that she could not have a refund on her original scooter, which had cost her £3,375.
She bought the scooter on July 28 last year from More Than Mobility in Plymouth and it was due to be delivered to her within the next few days.
As she was travelling home, after ordering the scooter, she was involved in a serious accident on her motorbike and was taken to hospital but was eventually discharged in October.
This added to her problems because before the accident she already suffered with rheumatoid arthritis in her left leg. When she used the new scooter for the first time, Mr Rashleigh said she found it quickly ran out of power.
She said: 'I ended up having to get a taxi home from the town centre. I later phoned the company to tell them that I hadn't even been able to get five miles out of the thing.'
Mrs Rashleigh said that the scooter ran out of power a further eight times.
She was later offered a replacement by the company which delivered it to her at Christmas. However, the leg space was too small for her.
The company then provided a third model – a secondhand scooter – for her to use but she said that this was also unsatisfactory.
'All I wanted was a refund for the original scooter but I was told that I couldn't have one,' she said.
Jim Quirk, the manager at More Than Mobility, said: 'We sent the original scooter back to the manufacturer and they tested it and found nothing wrong with it.'
Mrs Rashleigh has now spoken again to Mr Quirk and they have come to an agreement about another replacement scooter. She said: 'I am so happy that the matter has been resolved.
'It really is a great relief to know that it is all sorted.'
Mrs Rashleigh's original scooter will be exchanged for a second-hand scooter, a new wheelchair that she can be pushed in and an electric mobility bed.