The operators of Cornish care homes condemned in a hard-hitting Panorama documentary on BBC1 last night have issued an unreserved apology.

The Morleigh Group operates Clinton House in St Austell and St Theresa’s in Callington, which were both heavily criticised for the standard of care for residents.

In a statement, the group said: ’The Morleigh Group utterly condemns the actions of inhumane, uncaring and unprofessional individuals in the programme. 

’We apologise unreservedly to all of our residents and their families for the pain and distress suffered following the Panorama programme’s revelations.

’We can confirm that dismissals have been made both since and prior to being notified by the producers of the Panorama programme.

’Furthermore, we are now undertaking careful examination of the footage (seen for the first time by us tonight) as part of further disciplinary proceedings.

’The revelations have also caused considerable anger and anguish amongst our 200 plus staff – the overwhelming majority of whom are trustworthy and dedicated care professionals.  

’They are currently working around the clock to bring comfort and reassurance to all of our residents at this extremely sensitive time.’

Four homes operated by the group have now been said to be ’inadequate’ by the Care Quality Commission, which oversees the care industry, and Cornwall Council has said it is now investigating Elmsleigh in Par and Collamere in Lostwithiel.

The screening of the Panorama programme prompted an outburst of criticism on social media.

Cornwall Council last week set up a hotline number for anybody concerned about standards of care in any Cornish nursing or residential home: 01872 224210.