CORNWALL Council’s latest Storm Eunice clear-up report came at lunchtime yesterday (Sunday), just as the next storm system, named Storm Franklin, was hitting the South West and gathering force, with its impact forecast to continue until late morning or early afternoon today (Monday).

The report stated that as of 7.45am on Sunday morning, 8,205 properties in Cornwall were still without power as a result of Storm Eunice. Cornwall Council, along with Cornwall Fire and Rescue Service, was working hard with utility services, emergency and health services to help communities stay safe.

Cornwall Council also reinforced the call to residents to check on and look out for vulnerable neighbours, relatives and friends. It also added a new urgent call to people without power to keep safe while keeping warm – they were advised to wrap up warm with blankets and extra layers, and not to put themselves at risk by using unsafe forms of heat.

Western Power Distribution (WPD) was working hard throughout the weekend with the aim of restoring power to half the affected homes by midnight on Sunday, and the other half by midnight tonight (Monday). It was hoped tht many homes would have power restored sooner. WPD had brought a fleet of generators into Cornwall overnight on Saturday, along with extra teams to install them and work on getting power supplies returned.

By lunchtime on Sunday the community spaces in Bude and St Keverne Fire Stations had been closed as power had been returned in both towns and an alternative community space had become available in Bude.

The community spaces in Liskeard, Saltash, Bodmin and Falmouth Fire Stations remained open from 10am to 6pm on Sunday, however, together with an additional one in Mullion Fire Station. The community fire stations were open for affected residents to access hot drinks, use microwaves, fill up flasks and hot water bottles and charge mobile phones.

It was advised that residents needing support can also ring the Council’s emergency number from 9am to 9pm throughout the weekend and today (Monday) on 01872 323752.

To report a power cut, people can ring Western Power Distribution on 105.

Anyone with urgent but not life-threatening health concerns should ring 111 but if you are in danger, call 999.

Support for vulnerable people without power and heat in Cornwall

Cornwall Council has been contacting town and parish council Community Emergency Plan groups to support their communities.

In addition Cornwall Fire and Rescue Service and Devon and Cornwall Police have been mobilising their teams of community police officers including PSO officers and Tri Service Safety Officers to check on residents without power.

Cornwall Councils has been liaising with Volunteer Cornwall for volunteers to look out for vulnerable residents for the rest of the weekend and Monday.

Cllr Martyn Alvey, Cornwall’s Portfolio holder for environment, was again supporting the Cornwall Command Centre throughout Sunday.

With Cornwall Council and partners working flat out to support households without power and to continue the clear-up work on Cornwall’s roads, the focus of the Cornwall Tactical Command Group was shifting to focus on supporting vulnerable people without power.

The Met Office over the weekend issued a Yellow Warning for wind gusts from Storm Franklin. The storm was forecast to bring strong winds and heavy rain to the UK on both Sunday and Monday.

There still remain a number of fallen trees and properties with damaged roofs and whole roofs and roof debris causing issues. Cornwall Council Highways and CORMAC have been continuing their clear-up work to open roads as quickly as possible. Inspections to damaged structures will be carried out once it is safe to do so.

Great Western Railway said some services were likely to be disrupted until 4pm on Monday, though services in Cornwall on the mainline between Plymouth and Penzance and on the Gunnislake, Looe, Newquay, Falmouth and St Ives branchlines are expected to operate as normal today.

All routine roadworks will remain closed and Cornwall Council Highways and CORMAC crews are continuing to respond to issues on Cornwall’s road network.

The mass COVID vaccination site at Stithians was closed until today (Monday) while structural inspections were taking place.

How to get help or report a problem

Call 105 or visit to report a power cut.

Western Power Distribution (WPD) can offer hot food and alternative accommodation if required or reimburse the cost of hot food. If you or someone you know is worried or needs access to food and medication, the WPD support line is open 10am to 6pm on 0808 196 3651.

People without power can claim compensation from WPD for power cuts during severe weather of £70 as a domestic customer and £70 as a non-domestic customer if power is off for 24 hours (Storm Category 1) or 48 hours (Storm Category 2). Ofgem checks and verifies storm categories. You can get a further £70 for each additional 12 hours of being off supply, up to a total of £700.

Residents needing support can also ring the Council’s emergency number, from 9am to 9pm, throughout Sunday and Monday on 01872 323752.

The Red Cross can also support vulnerable people in need. Their phone line is open 10am to 6pm: 0808 196 3651.

To report a fallen tree, or blocked road or pavement, please call Cornwall Council on 0300 1234 222 (24 hour) and press option 1 or use our online report it form

To report flooding, contact the Environment Agency Incident hotline on 0800 80 70 60 (24 hour). Be flood aware and prepare if you can, and know what to do if your home starts to flood or call the Environment Agency on 0345 988 1188 (24 hour).

Food bank schemes in your locations can be found at Let’s Talk Cornwall website.

Cornwall Council is providing emergency accommodation for anyone sleeping rough - please call 0300 1234 161.

Further information

For information on power outages please visit Western Power website

For information on help available from Western Power Distribution (WPD) please visit this link on their website: Layout 1 (

For traffic and travel information tune into local radio stations.

To keep up to date with the latest information please follow social media accounts

• Cornwall Council on Twitter

• Devon and Cornwall Police on Twitter

• Met Office on Facebook

• Met Office on Twitter

• Environment Agency on Twitter

For National Rail travel enquiries call 03457 48 49 50 or visit their website

Updates for Transport for Cornwall bus services, including First Kernow, are posted on their Twitter feed

For Tamar Bridge and Tamar Ferry Crossings information, please refer to their website or social media for updates, or call the Ferry on 01752 812233.

For traffic and travel information visit

Winter Warm and Wellbeing

The Winter Wellbeing guides have useful advice and information. They cover staying warm, keeping well and being happy and safe this winter. Organisations that can offer support, Monday – Friday, include:

• Volunteer Cornwall 01872 266988 or email [email protected]

• Crisis Awards of up to £1,500 can help people in emergency or disaster situations with their immediate needs. Benefit contact centre: 0300 1234 121

• Community Energy Plus: 0800 954 1956

• Age UK Cornwall Helpline: 01872 266 383

• Cornwall Fire and Rescue Service: 0800 358 1999

• Disability Cornwall – lifestyle support scheme: 01736 697055 or email

• Citizens Advice: 0800 1444 8848

• Royal Voluntary Service: 0330 555 0310 (part of British Red Cross)

• Royal British Legion offer financial support for emergency situations: 0800 802 8080

• British Red Cross can also support vulnerable people in need. Their phone line is open 10am to 6pm: 0808 196 3651.

The Fuel Petroleum Service (FPS) runs a Cold Weather Priority scheme. This is designed to identify those customers most vulnerable to cold conditions. It ensures that your fuel supplier knows who you are and where you are. They can then take appropriate steps to ensure fuel availability. This is especially true in times of fuel shortage or extreme cold weather.

In Cornwall the following are members of the Fuel Petroleum Service (FPS):

• Heltor Ltd Cornwall Fuels 01726 72890

• Mitchell & Webber Ltd 01209 821881

• Opie Oils Limited 01209 215164

• Watsons Fuels Redruth Depot 01209 313366.

Keep safe while you keep warm – do not use unsafe forms of heat, wrap up in extra layers and blankets.

If you are in a situation where you believe you are in danger, call 999.