Patients rate their overall experience of Derriford’s Emergency Department as ‘good’, a national survey has revealed.

In a survey by the Care Quality Commission (CQC) published yesterday, Plymouth Hospitals NHS Trust’s Emergency Department scored over eight out of ten patients feeling they had an overall ‘good experience’.

In particular, of the 387 responses the CQC received regarding Derriford Hospital (a 31% response rate), an average nine out of ten patients (or higher) felt that the doctor or nurse listened to what they had to say; that the doctor or nurse was sensitive to their feelings; and that they had confidence and trust in the doctors and nurses examining and treating them.