Callington Town Council will be hosting a new Cornwall Council self-serve Information Service in the Town Hall from the end of September as part of a programme of cuts to council services.
The new free self-service facilities include two computers for accessing Cornwall Council services online, a phone to contact Council services, and a post box for mail.
The new Council Information Service will be available from Monday, September 26 with assistance to help customers use the facilities on Monday to Wednesday, and Friday, from 9.30am – 1.30pm.
Andrew Long, Cornwall Councillor for Callington, said: ’It is no secret that government cuts to local council funding is affecting many areas.
’The residents in the sparsely populated area around Callington rely on services such as the One Stop Shop and Library and the Town Council has worked hard together with Cornwall Council to ensure that these services remain, at least in some form, for the community to use.
’We would all have preferred the current system to remain the same, but the reality is that with 40% cuts needed in the service, we have to accept that some things will change.
’We will work together to ensure, as best we can, that the new service works for the community.’
As more customers are choosing to access Council services online and by phone, the Callington office will no longer be able to take financial payments like rent and council tax; although everyone will still be able to make payments online on the Council’s website: www.cornwall.gov.uk as well as by phone, direct debit, and using ‘All Pay’ machines in the post office and local shops.




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